Privacy Policy
Your privacy matters to us. We're committed to protecting your personal data under Singapore's Personal Data Protection Act (PDPA).
Quick Summary
✅ We collect only necessary data to provide our services
✅ Your data is stored securely in Singapore (Supabase AWS)
✅ We never sell your personal information
✅ You have full control over your data under Singapore PDPA
✅ We use cookies for essential functionality and analytics
Information We Collect
- Personal information you provide (name, email, phone number)
- Student information for calculation purposes (PSLE scores, school preferences)
- Usage data (pages visited, features used, time spent)
- Device information (browser type, IP address, operating system)
- Location data (postal codes for distance calculations)
- Cookie data (authentication, preferences, analytics)
How We Use Your Data
- Provide school matching and calculator services
- Process P1 registration eligibility and distance calculations
- Send important updates about Singapore education
- Improve our platform based on usage patterns
- Respond to your questions and support requests
- Comply with legal obligations under Singapore law
Data Protection & Security
- Industry-standard encryption for data transmission (SSL/TLS)
- Secure database storage with Supabase (ISO 27001 certified)
- Regular security audits and updates
- Access controls and authentication measures
- Data backup and disaster recovery procedures
- No sale of personal data to third parties
Your Rights Under Singapore PDPA
- Access your personal data we hold
- Correct inaccurate or incomplete data
- Request deletion of your data
- Withdraw consent for data processing
- Object to certain data processing activities
- Receive a copy of your data in portable format
Third-Party Services
We use the following trusted third-party services to provide our platform:
Supabase
Purpose: Database and authentication services
Data: Account information, usage data
Location: Singapore (AWS ap-southeast-1)
OneMap API
Purpose: Singapore postal code geocoding
Data: Postal codes for distance calculations
Location: Singapore (Government)
LTA DataMall
Purpose: Public transport route information
Data: Location data for transport queries
Location: Singapore (Government)
Data Retention
Active Accounts
We retain your data as long as your account is active or as needed to provide services.
Deleted Accounts
Data is permanently deleted within 30 days of account deletion, except for legal requirements.
Children's Privacy
SGSchoolKaki is designed for parents and students. We require users under 13 years old to have parental consent. Parents can manage their children's data through the family linking system. We do not knowingly collect personal information from children without parental consent.
Data Protection Officer
For any questions about this Privacy Policy or to exercise your PDPA rights, contact our Data Protection Officer:
Email: [email protected]
Response Time: Within 10 business days (PDPA requirement: 30 days)
Singapore PDPC: www.pdpc.gov.sg
Governing Law
This Privacy Policy is governed by the Personal Data Protection Act 2012 (PDPA) and the laws of the Republic of Singapore. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the Singapore courts.
Built with ❤️ for Singapore families