Chapter 3 of 9

๐Ÿ“ง Situational Writing

5 min+15 XP

Situational Writing requires you to write a 250-350 word piece in a specific format (email, letter, report, proposal, or speech). You must address all the task requirements using an appropriate tone.

Formal Email

Used when writing to someone you do not know personally or to an authority figure such as a school principal, an organisation, or a government body. Maintain a respectful, professional tone throughout.

Required Structure

1To / From / Subject
2Salutation
3Opening Paragraph
4Body Paragraphs
5Closing Paragraph
6Sign-off

Example

Subject:Suggestion to Improve Cleanliness at Chinatown Complex Food Centre

Dear Sir/Madam,

I am writing to suggest improvements to the cleanliness standards at Chinatown Complex Food Centre, which I visit regularly.

[Body paragraphs with specific suggestions]

I hope that NEA will consider implementing these measures. Thank you for your attention to this matter.

Yours faithfully,

Jane Tan

Informal Email

Used when writing to a friend, family member, or someone you know well. The tone is friendly and conversational, but you must still address all task requirements from the stimulus material.

Required Structure

1To / From / Subject
2Greeting
3Opening
4Body
5Closing
6Sign-off

Example

Subject:Our class gathering!

Hi Amirah,

How have you been? I hope your new school is treating you well!

I'm writing to tell you about the class gathering we're planning for the December holidays...

[Body with details]

Let me know if you can make it! It would be amazing to have everyone together again.

Take care,

Wei Lin

O-Level Trap

The #1 Situational Writing Mistake

Address ALL bullet points

  • โœ“Read the question carefully โ€” every bullet = a required point
  • โœ“Missing even ONE point costs 2-3 marks under Task Fulfilment
  • โœ“Use a checklist to tick off each requirement

Common mistakes

  • โœ—Skipping a bullet point because you ran out of ideas
  • โœ—Writing too much on one point and ignoring others
  • โœ—Using the wrong tone (formal vs informal)

Scoring Tip

Even if your English is imperfect, addressing ALL the required points in the correct format will score you at least a passing grade. Task Fulfilment is weighted equally with Language.

๐Ÿ†Challenge Yourself

Can You Spot the Format?

Challenge: Before you start writing, always identify the format (email, report, speech?), the audience (principal, friend, public?), and the purpose (persuade, inform, request?). Get these 3 right and you're halfway to Band 1!

๐Ÿ“งKey Takeaway
Always identify FORMAT (email/report/speech), AUDIENCE (formal/informal), and PURPOSE (persuade/inform/request) before writing a single word.